A FEW TESTIMONIALS ABOUT FRS
FINANCIAL REVIEW SERVICES, INC.
Lost Charge Audits are NOT All Alike
“FRS was more diligent in their assistance and took the further step of helping to correct the problems instead of just identifying them. We found that the quality of the review was clearly different. FRS found more and even helped correct a mistake which the other firm was making.
“Also, during the past year, we had two big six accounting firms conduct projects to improve our chargemaster. In terms of overall effectiveness and added value to our hospital, the FRS project was the most successful…
“The service was unobtrusive and did not interfere with our day-to-day operations.
“I would not hesitate recommending FRS to other Columbia/HCA hospitals.”
Tod R. Gibson, Chief Financial Officer
Bay Area Medical Center
“On three occasions, I have engaged FRS and on each occurrence I have been pleasantly surprised. At Women’s and Children’s Hospital in San Antonio, FRS followed another firm that had done a lost charge audit and FRS found and recovered more than the previous firm did on the same cases. Using specialize surgical nurses to perform the audit made a huge difference.
“At Beaumont Regional Hospital, I discovered that my predecessor had hired a firm to find holes in our charging. I hired FRS and they found a significant amount of charges that were still not being made properly. We collected a large amount of lost revenue and improved our charging processes.
“Here in the Presbyterian system there was some confusion about what was proper to charge Medicare patients and what was proper to charge commercially insured patients. FRS helped us through the confusion and recovered a significant amount of lost revenue for us and the Presbyterian system is implementing FRS improvements system wide. “
David n Simpson, Chief Financial Officer
Presbyterian Hospital of Winnsboro
“FRS did not take any significant time from our staff and the service has not been a burden. Having some of our personnel work for you in the evening and on weekends was the best of both worlds; our people were on your payroll during those times. They did not consider the extra job and compensation a burden since it was voluntary and they were being paid for it. Our people were handling our records after business hours, so there was no disruption to our routine.
“We have recovered more money than your pro-forma indicated we would and there has not been any negative feedback from the community. The training went well. I am comfortable recommending your service to my colleagues.”
Robert Haynes, Associate Administrator
Guadalupe Valley Hospital